M3 Retreats: Surrey

How does booking work?
You can secure your spot by completing your payment in our platform. Spots are filled on a first-come, first-served basis, and if the trip is fully booked, we cannot guarantee availability. The booking is fully refundable up to 8 weeks before the trip begins.

Can I cancel my trip?
Yes, you can cancel your trip, but the amount refunded depends on when you cancel:

- Cancel up to 8 weeks before the trip: Full refund
- Cancel less than 8 weeks before the trip: No refund

All cancellation requests must be submitted in writing to info@theklub.world. Refunds will be processed to your original payment method within 10 business days. For added peace of mind, we recommend ensuring your travel insurance covers cancellation.

What happens if the host or theKlub cancels the trip?
If we or the host need to cancel the trip for any reason, you'll receive a full refund for all services you booked through us, no matter when the cancellation occurs.

On select trips, your host may be a well-known athlete, coach, or content creator. Unless otherwise stated, your host is not acting as a professional guide or instructor and is not responsible for leading routes or ensuring participant safety. Certified local guides may accompany the group where required. All participants are responsible for their own physical readiness and participation in trip activities. Practicing outdoor sports brings risks. theKlub and your host do not accept any responsibility deriving from your wrong behaviors during the participation of our group travels. You are the ultimate responsible for your action.

By default the price is based on two people sharing a twin room. If you would like to share with a friend in the group who has made a separate booking, please let us know, if not we will pair with someone else in the group (of the same gender) to share with. You can choose to select an upgrade to your own room.

Travel insurance requirement: For your safety and peace of mind, all guests are required to hold valid travel insurance that covers:
- Medical expenses and evacuation
- Trip cancellation or interruption
- Participation in physical activities such as hiking, cycling, or other outdoor or wellness-related activities

We can help to arrange airport transfers just get in touch. The hotel is only 30 minutes from Heathrow.